Shipping policy

📦 Shipping Policy

 

Thank you for shopping with TheImports.store. We are committed to delivering your order quickly and safely.

🚚 Shipping Coverage

We currently ship across India.

⏳ Order Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped on Sundays or public holidays.

In case of high order volume, shipments may be slightly delayed. We will inform you if there is a significant delay.

📍 Estimated Delivery Time

Metro Cities: 3–5 business days

Other Locations: 4–7 business days

Delivery time may vary depending on your location and courier service availability.

💰 Shipping Charges

Standard Shipping Charge: ₹80 (Fixed)

Shipping charges are clearly mentioned at checkout before payment.

📦 Order Tracking

Once your order is shipped:

You will receive a tracking ID via SMS/Email/WhatsApp.

You can track your order using the provided tracking link.

❗ Incorrect Address

Please ensure your shipping address is correct while placing the order.
We are not responsible for delays or losses due to incorrect address details.

📭 Failed Delivery Attempts

If delivery fails due to:

Customer not available

Incorrect address

Phone not reachable

Re-shipping charges may apply.

🔄 Damaged or Missing Items

If you receive:

A damaged product

A wrong item

Missing items

Please contact us within 24 hours of delivery with:

Order ID

Clear unboxing video

Product photos

We will assist you with replacement or resolution.

📞 Contact Us

For any shipping-related queries, contact us at:

📧 Email: theimports0001@gmail.com
📱 WhatsApp: 8968511274